What types of products does Rayal Unique offer?
Rayal Unique specializes in a wide range of products, including electronic accessories, cosmetics, and apparel for both men and women. Our offerings include popular brands as well as unique items that are not easily found elsewhere.

How can I place an order?
To place an order, simply browse our website and select the products you wish to purchase. Add the items to your cart, proceed to checkout, and provide your shipping and payment information. Once your order is confirmed, you will receive a confirmation email with the details of your purchase.

What are the delivery times for my order?
Delivery times vary based on your location and the availability of the products. Generally, orders for stocked items are delivered within 3-7 business days. Custom orders or special items may take longer. We will keep you updated on the status of your order throughout the process.

Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email or number. You can use this number to track the status of your shipment on the carrier’s website.

What is your return and refund policy?
If you are not satisfied with a product, you can return it within the specified time frame according to our return policy. If the product is defective or not as described, please contact our customer service team with photographic evidence, and we will arrange for a replacement or refund. Please refer to our detailed return and refund policy for specific conditions and procedures.

How do I contact customer support?
You can reach our customer support team via email or phone. For any inquiries or issues, please contact us at [Your Contact Email] or [Your Contact Phone Number]. Our team is here to assist you with any questions or concerns you may have.

What payment methods do you accept?
We accept various payment methods, including credit and debit cards. All payment transactions are processed securely through our payment gateway.

Are my payment details secure?
Yes, we use industry-standard security measures to protect your payment information. Our payment gateway employs encryption and secure protocols to ensure that your data is safe during transactions.

Do you ship internationally?
Currently, we offer shipping within [Your Country]. If you have any specific requests for international shipping, please contact our customer support team for more information.

Can I modify or cancel my order after it has been placed?
Once an order is placed, it is processed promptly to ensure timely delivery. If you need to modify or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but changes may not be possible if the order is already in processing or has been shipped.

How can I create an account on your website?
To create an account, click on the “Sign Up” or “Create Account” link on our website. Fill in the required information, including your name, email address, and a password. Once your account is created, you can manage your orders, track shipments, and access special offers.

What should I do if I receive a damaged or incorrect product?
If you receive a damaged or incorrect product, please contact our customer support team immediately with details and photographic evidence of the issue. We will work to resolve the problem by arranging for a replacement or processing a refund as per our return and refund policy.